Problem with 'AVGTOO~IDLL'
Got a problem with ‘Access violation at address 6CB616B7 in module ‘AVGTOO~IDLL’, Read in 00000004′
when logging onto the web.
WHY??
I was born and schooled in Kent. I’d love to spread this in Australia!!
Asked by: Bob Appleton
May 13th, 2009 at 6:13 pm
Hi Bob
There are some entries in the AVG forum relating to this error and suggesting possible solutions.
It looks like the main causes are either malware on your computer or some other antivirus software was installed an active on your computer when AVG was installed.
See this topic http://freeforum.avg.com/read.php?12,171062,171763
The last post gives instructions on what to do.
And this topic
http://freeforum.avg.com/read.php?4,27725,backpage=
gives AVG’s recommendations for making sure your system is malware free.
May 14th, 2009 at 4:08 pm
I had a look at Bob’s computer, which also had a catatonic new installation of Internet Explorer 8. We switched the default to the new Google Chrome browser, which ran many times faster and didn’t hang, unlike IE8.
In the Google Chrome browser we were able to download AVG 8.5, and when trying to uninstall 8.0 via the Control Panel, found that it wouldn’t uninstall, due to an error. However, running the 8.5 installer enabled the uninstallation of 8.0 and after a reboot, we ran the 8.5 installation again and this time, installed it.
We also checked for unnecessary startup programs, that were slowing it down.
Windows itself is still somewhat slow, especially when first started, but browsing is much faster and cleaner now in Google Chrome!
Maybe Google Desktop and some other programs could be completely removed (via Add/Remove Programs in the Control Panel). They’d have to be checked, each one, for whether they are necessary, at all, or at startup.